Shipping

We do everything we can to deliver your order as quickly as possible.

Delivery times
The Netherlands and Belgium: delivery within 1 to 2 business days
Other countries: delivery within 2 to 4 business days

Shipping costs
Orders from €100 are shipped free of charge
For orders under €100, shipping costs are €6.95

Once your order has been shipped, you will receive a confirmation with a track & trace link so you can easily follow your package.

Returns

Not completely satisfied with your order? You may return it within 14 days after receipt.

Return shipping costs are at the customer’s expense, unless the return is due to an error on our part. In that case, we will of course provide an appropriate solution.

After receiving and inspecting the returned item(s), the purchase amount will be refunded as soon as possible via the original payment method.

E-mail: retour@ilocollections.com